With the amount of products sold. Your statement is factual incorrect.
There will always be a minor percentage that experience issues.
Same with every manufacturer from any industry
But usually they can be resolved easily for the most part
It's certainly not a common problem as quite often it's user error or third party apps and themes that create issues.
Occasionally software problems can occur
As you can see from this thread. There's some great advice that can be found to resolve issues on this forum from anyone with some experienced knowledge