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S22 Ultra WiFi

(Topic created on: 26-12-2022 02:50 PM)
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JacobHodgie
Explorer
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In environments where there are multiple access points, the most recent update to the phone has killed the network access when it switches access point!! I have to keep turning off WiFi and turn it back on again.
20 REPLIES 20
Gregk64
Navigator
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I will be interested in following this comment as I have been having the same issue, having to turn the WiFi on and off two or three times a day plus restarting my S20 5g occasionally to get stable WiFi connection.
JacobHodgie
Explorer
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I have honestly never experienced anything like it. Wasted my time factory resetting and it didn't help at all!!
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-Robot-
Samsung Members Star ★
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I havent experienced this so far but will try it next time I am in the office
JacobHodgie
Explorer
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If the phone is idle and you wake it up to do some work on it in a different location, this is when it will show no internet and I have to toggle it off and on again
-Robot-
Samsung Members Star ★
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So this started after Dec update?

What s22 do you have? Just to see if isolated to one type
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JacobHodgie
Explorer
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It did yeah, S22 Ultra
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-Robot-
Samsung Members Star ★
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I won't be in the office until Mid Jan but will defo try. I will check with my mates but they have the Snapdragon varient
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JacobHodgie
Explorer
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Thank you! I think I have identified the fault. Under WiFi > Tap the 3 dots > Intelligent WiFi > Disable WiFi Power Saving Mode. Since doing this, I have not had the issue, I have walked around the house, hopping between access points and it seems okay! Obviously this may now compromise my battery life somewhat, but could be the resolution. How do we make Samsung aware?
-Robot-
Samsung Members Star ★
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Oh I forgot about that, that would do it, that option is deliberate

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