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Original topic:

S22 Ultra screen goes black

(Topic created on: 17-03-2022 11:37 AM)
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viru5
First Poster
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Hi

As in the title, while browsing the internet screen goes black. I saw many people have this problem, but I did not see any fix for it? Do any info from Samsung exist? At this point, I'm thinking about returning the phone as it is not usable.

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BandOfBrothers
Samsung Members Star ★★
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Are you using Google Chrome or the Samsung Internet App to access the internet on your phone @viru5 

Also do try clearing your phone's system cache files > https://www.samsung.com/uk/support/mobile-devices/how-do-i-clear-the-cache-on-my-device/ You may need to hook up to a Computer or insert your earphones to enter into recovery mode. 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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