Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Original topic:

S22 Ultra locked

(Topic created on: 02-05-2022 05:47 AM)
thespecialyst22
Apprentice
Options

Hi, My s22 U locked out on me. Worked fine till last usage last night. Woke up to find out its asking for a random password which i never set. I had only Pin + finger print. None of those options are available. Its just keep asking for a password with the error that i need to enter my password every 72 hrs for security reason. 

Tried findmyphone as well. The unlock option is not working from there too >> 

Anyone experienced similar issues ?? Dont want to factory reset it as i have data which i dont want to loose 

0 Likes
3 REPLIES 3
BandOfBrothers
Samsung Members Star ★★
Options

If your locked out of the phone then a factory reset may not be an option @thespecialyst22 

The various security protocols a phone has are in place to protect the phone and it's contents from being accessed by a stranger.

A Google Search will return sites providing tutorials on how to unlock a phone if a pin or password has been forgotten.

Here's one > https://www.samsung.com/uk/support/mobile-devices/i-cant-unlock-my-device. 

A Samsung Experience Store or Samsung Service Centre might be able to help and take your ID and proof of purchase to show that you are the rightful owner.

I wish you all the best.  :smiling-face: 


Daily Driver > Samsung Galaxy s²³ Ultra 512Gb in Phantom Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

thespecialyst22
Apprentice
Options

Many thanks for your reply. I ended up doing a manual factory reset. Lost all the data but atleast the phone is back in working order.  @BandOfBrothers 

Members_5TPqXIq
First Poster
Options

This happened to me too last night. I have pattern and fingerprints set up, but it is asking for a password. I tried going to a Samsung store today but they told me it is first come, first served and to try again tomorrow. I tried an mobile repair place authorized by Samsung and they want $100 to reset the phone and I need to know my google password, which I don't as it was saved on the phone.

0 Likes