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S22 ultra Heating and battery drain

(Topic created on: 17-03-2024 09:44 AM)
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Thunder3
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My S22 ultra's is having problems since downloading the new update One UI 6 like heating up when charging and draining the battery fast even in power saving mode. For example yesterday I unplugged it at 87 and it was heating so i turned on power saving mode and airplane mode and didn't use it at all for 4 hours and  guess what when i checked a 10 percent dropped I mean it's crazy. even right now as iam writing this post it dropped 5 percent. Samsung please and again please solve both heating and draining issues cus I really love ❤️ my phone 

4 REPLIES 4
Star_girl
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Someone was mentioning go to the Samsung site and send them a feedback or suggestion to adress your problem, you will have more chance of success than writing it here.
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Debuuu
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Samsung phone has heating up problem my phone was serviced six time but still it has heating problem use camera and put charging and video call it heating up 

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Debuuu
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Yes technic support suggest diagnostic online then said send to service center then after suggest to write Samsung membership and here you can solve the problem 😂😂 they really joking with customer became all customers foolish 

Star_girl
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How is the battery diagnostic? It's a shame your phone drains battery quicker after the update. Surely something is consuming more battery than it used to. Happened on my phones as well and I could never find out what it was.
Have you tried to do partition cache? Also maybe restarting your phone will help.
I am sorry Customer Service didn't help much. Samsung usually solves problems like this with another update.
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