09-05-2023 12:03 PM - last edited 09-05-2023 12:05 PM
Hi, anyone encountered this issue?
No damage to the phone. One fine day, the top left of the status bar just turns yellow.
Eye comfort shield (Blue ligh) not turned on.
Appreciate any help.
09-05-2023 12:50 PM in
It just crossed 1 year old. Thus, no longer have warranty.
Customer service couldn't assist, and asked me to go to the service centre.
However, I just wish to say, sometimes the yellow light goes away. But it has become more frequent. Not sure if it is a software thing.
09-05-2023 12:52 PM - last edited 09-05-2023 12:55 PM
09-05-2023 01:16 PM in
14-05-2023 03:09 PM in
@Mohamad Zaki: If you head to the Phone app > Dial *#0*# into the keypad, then select Red, Green and Blue from the series of grey tiles, is the line visible in any of these screen tests?
If it is, then please head to samsung.com > Scroll to the bottom of the page > Contact us, and get in touch via your preferred contact method, and an advisor will be able to look at your available repair options.
14-05-2023 03:36 PM in
I turned on the "Power Saving" mode and the yellow light at the status bar goes away. But it will still flickers sometimes. But it is better then it having been there permanently.
02-07-2023 04:06 PM in
What a coincidence, My s22 ultra went out of warranty on May 2023 after 1 year of faultless service. Then suddenly yesterday just like your case , half the status bar went yellow. As suggested, selecting Power Saving mode gets this yellow off. Will take it to the service center soon.