New s22 ultra delivered 25th Feb . All set up but experienced an issue with frozen lock screen. Had to hold down to power off but no warning of powering off. Not done it since but slightly worrying.
I have the same issues as you brother - My brand new Samsung S22 Ultra 256GB version keeps freezing. Sometimes the fingerprint scanner is partly shown on the lock screen. Sometimes the phone just freezes. Not had this happen to me on a phone for over 10 years? Also sometimes warning saying One UI has crashed? To get phone going again I have to do a forced shutdown re start. Not happy.
I've found it comes back after about a minute, don't need to force a restart.
A minute feels like a lifetime when trying to open your phone.
Sometimes I try to activate the camera, sometimes I keep my thumb on the fingerprint scanner. I've no idea if this does anything or if it is just a distraction so that the minute it takes to recover feels quicker.
S22 Ultra, Exynos, March patch, 256 GB, fresh installation.
Something like 2 times a week (more or less) I have the issue. The screen is not waking up and I see the fingerprint icon stuck (like if it's blocking during its animation). Sometimes when trying to hard reset the mobile phone it wakes up, sometimes I have to force the reboot instead. Please fix this since it's annoying (even because it's not a low-end mobile phone....)
I've merged a few threads relating to this.
If you haven’t done so already, can you send an error report with log files via the Members app as soon you're able to after it happens? (Within 10 minutes is best, and with a good description of the issue.)
Samsung Members > Get Help > Send Feedback > Error Reports > [select error type] > attach a description and tick ‘send system log data’ > Send.
(Or: Long-press the Samsung Members icon on the Apps screen, and select Error reports from the dropdown menu, etc.)
Also, speaking to one of my colleagues about this one this week and they’ve said that the issue hasn’t occurred again for them since they increased the RAM being used via RAM Plus.
Settings > Battery and Device Care > Memory > RAM Plus
Give that a go and let us know whether or not it helps in your instance.
Thanks for the tip, I'll give the RAM Plus a try. Weird tho, I have the 12GB version so RAM shouldn't be a problem. I have now set the virtual memory to 8GB.
If the lockscreen freeze occurs again I'll send a error repost ASAP.
Getting this randomly also on my new exynos s22 ultra. Not really any rhyme or reason to it, just occasionally the lock screen will freeze and I have to wait a few mins for the phone to unfreeze and allow it to be used again.
I increased the ram to the max when I saw this post earlier. Made no difference, just did the lock screen freeze again. If anything this time was worse than usual.