22-02-2022 12:46 AM - last edited 24-02-2022 08:09 AM
*** UPDATE: After following advice in here I'm currently using Firefox and this seems to help. Hopefully this means it's just a software issue that can be resolved in an update. ***
Random black screen in browser e.g. Chrome, Edge or Twitter app. Goes away if rotating phone to landscape & back, pressing the left App switching button, pressing power/lock and unlock again, or swiping from top. Especially happens when scrolling or on pages with video.
Have reinstalled, factory reset, cleared caches etc. Anyone else seen this?
Solved! Go to Solution.
22-02-2022 01:56 AM
Same problem here...just check samsung.com/fr and screen goes black after few seconds
22-02-2022 02:08 AM
Same problem here. I believe that is a fabricated default. Probably will send it back. Disappointed 😞
22-02-2022 02:29 AM
22-02-2022 03:00 AM
22-02-2022 03:03 AM
22-02-2022 03:13 AM
Believe it or not, a new phone shouldn't do this kind of issues, especially at this price. Mine is doing the same. I will look forward for a refund to be honest. Looking maybe to another manufacturer unfortunately 😕
22-02-2022 07:41 AM
Thanks for the replies, this is such a shame! I am really hoping this is just a software bug they can fix ASAP because this is not a cheap phone.
My S21 Ultra performed flawlessly , I never once had such an issue
22-02-2022 08:09 AM
22-02-2022 11:52 AM
I am experiencing the exact same whenever I'm using the Chrome browser.
I need to scroll back up for the screen to appear again, or turn the screen off and on again.
Really weird easy, it's really annoying on a brandxnew phone at this price range!
I hope it can be fixed soon with a software update.