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Original topic:

S22 Ultra camera crashing

(Topic created on: 22-02-2022 05:23 PM)
Wilko54
Pioneer
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Galaxy S22 Series
Has anyone else had an issue with their S22 Ultra restarting when you open the camera? It's done it to me a few times now.
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104 REPLIES 104
cvsatx
First Poster
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Galaxy S22 Series

Yes. When I switched between UHD 60 and then tried Steady Shot, when it automatically switch to FHD 60.  After that it started crashing.  I had to go to App Info and reset the app to get it to working.  This sucks.

Members_SMcI3yl
Student
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Galaxy S22 Series

Got my S22 Ultra a couple days now, and it has crashed randomly about 6 times now. Two of which occurred after I opened the camera app and then switched to Portrait mode.

I was hoping that the software update from March, which I already received, would fix it but it didn't. 

Prasad Desai
First Poster
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Galaxy S22 Series

Hello Wilko54,

I got s22 ultra yesterday and I am already facing issues. The phone restarts if the camera is open for 15 to 20 seconds.
I did a camera reset by going into camera settings but it did not work.

Is it still happening for you? Any solutions?

Alex Gallo
First Poster
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Galaxy S22 Series

Yes, mine say Camera failed plus i have issues with the speaker too. 

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dogdayz1215
First Poster
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Galaxy S22 Series

So here is my update.  I was on the phone with tech support twice over 2 days (thankfully it was the same person that was continuing to help me)   we did everything including a factory reset.  No luck.  

I am having to return it for a new one.  Problem is, they wanted me to send them the broken one and then order a new once the old was returned.  I was concerned that the delay was going to be really long given the popularity of the phone.  I ended up having to purchase a second phone and will get my money back once the old phone gets back to them.  Now I have to wait another month before the new phone comes in.  

 

Very frustrated.

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Wilko54
Pioneer
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Galaxy S22 Series
When I try this, the phone just starts. I've tried a few times and I'm not getting any list on screen. Am i missing something?
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Wilko54
Pioneer
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Galaxy S22 Series
That isn't good at all.
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Wilko54
Pioneer
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Galaxy S22 Series
You could try the method that Dallasfever suggested.
Michael-CY
Apprentice
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Galaxy S22 Series

Yes, a few times to me as well. S22 Ultra 

Never had any problems with my Note 10+

Members_SAjkHJD
First Poster
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Galaxy S22 Series

I have the regular S22 and just today the camera app has caused my phone to crash and hard reset about 5 times.