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S22 ultra buds

(Topic created on: 18-03-2022 08:31 PM)
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Gibbybhoy
First Poster
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Got my phone today, just done the claim for the free buds and it said imei was null so I uploaded a screen shot of the imei on the box with the serial number  I hope this is OK as I don't want to break the seal as the phone is a gift for my Daughter and want ro her to open it as a surprise gift, have to wait and see what they say but I will be raging if they don't accept that.

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11 REPLIES 11
Rajsahab
Helping Hand
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I have received an email saying my galaxy buds Pro on its way,
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PriceyLogic
Apprentice
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The website didn't recognise my IMEI number but they asked for proof on the next screen and accepted the screenshot. Within minutes the claim was approved and to expect my buds within 45 days.

BraidedCloud
Pioneer
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Than you should receive your buds within three weeks. Just received my ones
BandOfBrothers
Samsung Members Star ★★
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Hi @Gibbybhoy 

 

That's exactly what I had to do myself when ordering the Promotional Samsung Galaxy Buds Pro.

I also screenshot my About Phone Section and uploaded that too.

Soon after I received an email saying they were looking at my claim.

Make sure you've received this too.

Then a couple of days later I received an email saying my claim was successful.

I've now received them which too around 21 days but it can take up to 45 days.


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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Sirrus
First Poster
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How long does it take to get my buds ordered 2 weeks ago .
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PriceyLogic
Apprentice
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Up to 45 days once you've had confirmation that your claim was successful.

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drdee
First Poster
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Can anyone send me the link to claim my galaxy buds pro please I can't find where you claim them.
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BandOfBrothers
Samsung Members Star ★★
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@drdee 

 

https://2021.samsungpromotions.claims/galaxylaunchoffers/en-GB 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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LeeRose
Student
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Please tell me how to claim? Thank you
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