04-11-2022 05:30 AM
Nearly all my apps are freezing upon opening and shutting down. Keeps saying it is a Cache issue however I have performed all the recommended fixes, and nothing works. It says a lot of the apps have bugs and to wait for an update for them. They all worked fine after the UI 5 Update which was a few days ago so seems odd. Anyone else have this same issue?
Solved! Go to Solution.
11-11-2022 08:40 AM
I've fixed it. Uninstall the secure folder on the phone and it fixes it immediately. I can't believe that Samsung tech and others who are apparent experts have not been able to tell me this.
04-11-2022 06:04 AM
04-11-2022 06:10 AM
I have that on with 8gb of extra ram activated. Has not rectified the issue
04-11-2022 06:15 AM
04-11-2022 06:25 AM
Hi Pete. Tried that too and it has put some apps to deep sleep but even after uninstalling them and running phone again still have apps crashing on me. Chat support has tried a few things and that doesn't work either. Their recommendation was a factory reset. I really don't want to do that every time i have an issue with an app. I've never ever had to do a factory reset on a phone before so having the latest flagship model I really shouldn't have to do that.
04-11-2022 06:40 AM
04-11-2022 06:46 AM
Hi,
Does it happen with all the apps? Some more things that you could give a try:
Boot the phone in Safe mode. Does the issue occur then? If not, then it could be one of recently installed apps that could be responsible.
Repair the apps. This option is available in the same menu as clearing cache partition.
You could then also give the Good Gaurdians > Galaxy App Booster a try.
Next option is to uninstall an app and reinstall it. Check if this helps resolve the issue.
04-11-2022 06:57 AM
Hi Neo, No not all apps, weather app, email apps, real estate apps dont work to name a few. facebook and insta and a few others all work fine. play store opens fine but galaxy store is temperamental. I will try the safe mode option as well and get back to everyone. thanks
04-11-2022 07:04 AM
Safe mode has not worked. email app still crashed. Galaxy store won't open so can't download that app. Have uninstalled a number of the apps and has not changed anything
04-11-2022 07:17 AM