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S22 playing up

(Topic created on: 26-06-2022 12:33 AM)
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weskerevil
Voyager
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Hi everyone is anyone else's s22 going back to the home screen when you press an app 

1 Solution


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Solution
Glenntech
Samsung Members Star ★
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Does this happen with all the apps?
I've had this before and turned out to be an app compatibility issue.
Are all your apps upto date?
After updating the software on the phone I always go into the Playstore and Samsung app store, and update the apps as well.

Possibly need to clear your phones Partition Cache. Just to get rid of any cookies or corrupted data that's causing problems

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4 REPLIES 4
Solution
Glenntech
Samsung Members Star ★
Options
Does this happen with all the apps?
I've had this before and turned out to be an app compatibility issue.
Are all your apps upto date?
After updating the software on the phone I always go into the Playstore and Samsung app store, and update the apps as well.

Possibly need to clear your phones Partition Cache. Just to get rid of any cookies or corrupted data that's causing problems
IndiW
Hotshot
Options
That's really useful, can you please give me bit of guidance how to do this, thanks buddy
0 Likes
JAMES4578
Samsung Members Star ★★
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Hi @IndiW  To wipe the cache partition perform the following steps:

1. Turn off the device.
2. Connect To Computer or plug in USB-C Headphones , Press and hold the Volume Up key and then press and hold the Power key.
3. When the Android logo displays, release all three keys.
4. An 'Installing system update' message will show for 30 - 60 seconds before the Android system recovery menu options appear.
5. Press the Volume down key several times to highlight wipe cache partition.
6. Press Power key to select.
7. Press the Volume down key to highlight yes, them and press the Power key to select.
8. When the wipe cache partition is complete, Reboot system now is highlighted.
9. Press the Power key to restart the device.

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.


weskerevil
Voyager
Options
Thanks the clear partition cache solved it 👍