09-11-2022 09:16 AM
Hi,
after updating my S22+ to OneUI 5 with Android 13, it started to send text messages to 3031 in the background. Those are not visible in my messages app. I only noticed about this by checking the usage statistics of my mobile plan.
I removed permissions to SMS for every app, but the messages are still sent. According to the usage chart of my mobile plan they started suspiciously on the same date I updated to OneUI 5, so I assume it's some system thing.
Is there any way to disable these? They might incur cost if I'm abroad.
Thank you.
Solved! Go to Solution.
08-12-2022 10:48 AM - last edited 08-12-2022 10:48 AM
Had an unpleasant call with Sunrise where they denied any responsibility, they told me to check with Samsung.
Samsung doesn't know anything about this issue apparently.
One day later Sunrise called me again an apologized for the unfriendly service - they refunded the SMS now.
At least it seems the SMS have stopped now - maybe because of an update. 🤷
09-11-2022 11:13 AM - last edited 09-11-2022 11:15 AM
12-11-2022 10:08 AM
Hi,all,
I do have exactly the same issue with my brand new S22 Ultra/Android 13. The asesome Prepaid-Provider Aldi Mobile Switzerland does not have any clue or interest in finding the root causes. The money spent for these unauthorized background activities seems to be lost... Deactivated the inflicted 2nd SIM now.
Bitdefender did not find any virus or hack.
Would be nice to hear from Samsung responsables how to proceed.
12-11-2022 11:27 AM
As mentioned earlier. Factory reset the phone. Careful what you then reinstall as at some point an app was installed that comprised the phone and then subscribed you to some paid for service
12-11-2022 05:47 PM
Hi
Exactly the same problem with me.. Are you in Switzerland ? My mobile company is Sunrise (yallo). Have you guys been charged for this ?
Thanks
14-11-2022 08:41 AM
Same problem here with Sunrise Prepaid (Switzerland) - since updating my phone on 9. November it has sent 27 SMS to the number 3031 and it has cost me CHF 5.40 of my prepaid amount. I called Sunrise and they offered to block "Premium SMS" - didn't help but they said nothing else they can do for me.
14-11-2022 12:40 PM
Can confirm, I'm using Sunrise in Switzerland as well. Called them and they did not know where the SMS are coming from. Factory reset did not help. SMS are sent even without any additional app installed, I tried this state for a few days and used another phone instead.
Currently I see a pattern that the SMS are sent in a pack of 5, every second day, usually immediately in the morning when I turn on my phone.
14-11-2022 03:42 PM
Then the number seem comprised and enrolled for some third party service. Change the sim/provider and still factory reset
15-11-2022 04:13 PM
Hii
I have exactly the same issue, after updating the phone to the new android version, it sends me the same sms. I have a S22 Plus with yallo as service Provider... Did u find any solution?
Cheers
15-11-2022 04:15 PM
Still haven't found a solution - still paying CHF 1.00 each time I turn my phone on. 😞