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S22 Charging port

(Topic created on: 12-04-2024 10:32 AM)
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RattleBoy
Student
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I'm sure people have come on here asking similar questions but am I the only one who struggles with a loose charging port?
Had this S22 for over a year now and every time I put it on charge it has an annoying habit of dislodging the charging cable and interrupting the charge

1 Solution


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Solution
keith30
Maestro
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You need to get it checked over by Samsung and maybe a new charging port installed. The cable shouldn't be coming out unless you give it a good pull

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Solution
keith30
Maestro
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You need to get it checked over by Samsung and maybe a new charging port installed. The cable shouldn't be coming out unless you give it a good pull
RattleBoy
Student
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I plan to have it checked out tomorrow, though I appreciate the heads up
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AndrewL
Moderator
Moderator
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@RattleBoy: Are you using the USB-C cable that came packaged with the device? If so, do you have access to another cable that you can try to see if the problem persists? I also recommend checking the charging port for any dust or debris, and clearing anything you find with a soft bristled brush. Furthermore, please head to the Samsung Members app > Press and hold on the app icon > Diagnostics > Phone diagnostics > Cable charging, and follow the on-screen prompts. Does this return an 'Action required' notification at the end of the test?