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Resealed s22 ultra box

(Topic created on: 22-02-2022 06:17 AM)
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ShivCjaY46
First Poster
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Anyone else get your phone and see the sealed sticker on your box, but noticed that the original seal was broken, and then  second seal/sticker was placed on top of it?

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5 REPLIES 5
Nitesh95
Helping Hand
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I've not had this, I had one sticker on the left side and another on the right side.

I remember when I purchased an A52s 5G, I believe that had two stickers over each other like your phone box , but didn't look tampered with.

Bring it up with Samsung, 🙂
BandOfBrothers
Samsung Members Star ★★
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It should have a single seal on it @ShivCjaY46 

I can't see it being a return as these have only just started being sent out.

Was the in-transit stickers on the front and back and around the edges still on it ?

Of course it's entirely upto you if you wish to return it.

My gut feeling would be to consider a swap.

It's an expensive phone and everything should be right.

Pay attention to any relevant cooling off period to return it.

 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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ShivCjaY46
First Poster
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Yes, the transit stickers were perfect and edges too, even the phone is untouched , no fingerprints on it, I thought may be they might have resealed just to recheck everything
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Didoo
Explorer
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Mine arrived with the box caved in from the bottom, looked like it had been stood on. Returned!
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MuratXerb
First Poster
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Hi, I have bought S21 plus and have the same issue as you do. The unbroken seal was bigger than the broken one. 

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