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No WiFi calling option on S22 Ultra Vodafone

(Topic created on: 25-02-2022 07:46 AM)
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avakil007
Explorer
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Just switched to S22 Ultra from Note 10 plus 5g. Since the switch I have no WiFi calling option in my phone settings. Vodafone UK showed steps to activate it from their side which I did and got confirmation message as well. But still no option to turn it on from the phone settings.

Anyone has solution for this? Any help would be appreciated.
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69 REPLIES 69
avakil007
Explorer
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Just had a chat with technical team and he said he has sent me some configuration messages to my number. I have to open them and install to get WiFi calling working.
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Members_Hzt8QFU
First Poster
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thansk guys just on chat with them now as at work. very frustrating as spent an hour with them on Tuesday trying to get this and kept telling them i hadn't received any setting from their end. 

 

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steelmalc
Helping Hand
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same problem i tried to explain to at least 3 people and all i got in the end was its is switched on and working its down to samsung it may come with an update i have the switch in the menu to turn it on and off but i dont get the icon next to the signal unless i put the phone in flight mode with WIFI on

S24 ultra 512gb-q95t tv- Galaxy watch 46mm
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avakil007
Explorer
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So guys technical dept from Vodafone told me that they will send me some configuration messages which I have to install on my phone to activate WiFi calling. But I never received any configuration message. But surprisingly when I checked phone setting again, WiFi calling function is now available. Screenshot_20220225-105416_Call settings_978_1645786456.jpg
avakil007
Explorer
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Talk to techinial dept not any other dept.
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steelmalc
Helping Hand
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Hi have you got this symbol on yours like I used to on the s21 ultra..iv got the toggle to turn it on and off but no symbol SmartSelect_20220224-202050_Chrome_2337_1645734050.jpg
S24 ultra 512gb-q95t tv- Galaxy watch 46mm
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steelmalc
Helping Hand
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I did and they Escalate it to someone else
S24 ultra 512gb-q95t tv- Galaxy watch 46mm
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avakil007
Explorer
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Yeah Ive got the symbol. It only appears when your network is low or got no network.
steelmalc
Helping Hand
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Right nice one I thought it was supposed to be there all the time like the s21 ultra
S24 ultra 512gb-q95t tv- Galaxy watch 46mm
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-Robot-
Samsung Members Star ★
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You don't actually get notification, but the configuration is pushed down and the option appears like on your phone
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