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My Samsung Galaxy S22 ultra not showing on registered devices

(Topic created on: 08-03-2023 04:09 PM)
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Alipk52
Student

‎08-03-2023 04:09 PM

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I have bought new Samsung Galaxy S22 ultra today, signed to my Samsung account, and saw Samsung members app has already registered my device, however, in Samsung account web, it's not showing on the registered devices which means there's no warranty, when i try to register again on Samsung members app, it says this device is already registered, so how can i check the warranty information?

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2 REPLIES 2
keith30
Maestro

‎08-03-2023 04:26 PM

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Have you tried to register it on the Samsung account Web then as it's already registered in the members app
Alipk52
Student

‎08-03-2023 04:33 PM

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In response to keith30

I have not registered on the web, but it was supposed to sync that information if Samsung members has already registered it, why do i need to register on the web? As long as i know if one's device is registered on Samsung members, then it automatically registers on web too.