search icon
Close

What are you looking for?

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Microsoft OneDrive Crashing

(Topic created on: 10-03-2023 01:01 PM)
712 Views
Onedrive
First Poster

‎10-03-2023 01:01 PM

Options

March 2023 after Microsoft ***** on the app patch tuesday release. OneDrive quit working all togeather.  Crashes on every start! 

Tried all there fixes except fully Uninstaller due to the onedrive being preinstalled so all you have is disable option. 

Fix your ***** Microsoft and get a real quality control team before releasing ***** fixes that crash the app. Get me back to work or onedrive will be nolonger my choice. 

0 Likes
1 REPLY 1
TessM
Mastermind

‎10-03-2023 01:25 PM

Options

Hi @Onedrive ,

 

so sorry to hear that you are experiencing this issue with this Microsoft app.  This is usually caused by a corrupted temporary data or a corrupted app file. This normally get fixed performing these steps:

  • Restart the phone.
  • Make sure OneDrive is updated to the latest version from the Google Play Store.
  • Make sure your phone has a good internet connection  (Wi-Fi or mobile data).
  • Clear the cache and data of Microsoft OneDrive from the Settings> Apps> Microsoft OneDrive> Storage> Clear cache and then clear data. 
  • Disable the app and re-enable this after restarting the phone from the device Settings> Apps> Microsoft OneDrive> Disable. 

If you have tried them all, it may means that an update may be required by the provider. Keep an eye out for this on the Google Play Store during the next days to get this sorted.