Locked screen

Porkchop · ‎30-12-2022

Can anybody please help my son is in mental health hospital he has changed password on lock screen and he is not well and can not remember anything,is there any way ican unlock the screen please

BaronDigo · ‎30-12-2022

Sorry, but how do we know its your phone?

zitbaf · ‎30-12-2022

Yes but u have to rest the entire phone

JAMES4578 · ‎30-12-2022

@Porkchop Can unlock using Find My Mobile but Remote unlock would need to have been set up, otherwise need to Factory Reset . Imagine Smart lock for trusted places/devices is not an option. To use Google's Find My Device wouldneed to know the password. More details in this guide https://www.samsung.com/uk/support/mobile-devices/i-cant-unlock-my-device/

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.

My Device- S21 Ultra 5G ( SM-998B/DS ) CSC= BTU , 12GB/256GB
One Ui 5.0,Android 13 .

BandOfBrothers · ‎30-12-2022

Hi @Porkchop

I do feel for the situation you are in with your son however the security protocols are not meant to be circumvented on a phone.

Has he not set up a fingerprint or face scan to unlock ?

If not then hopefully he can eventually remember the required code or he'll have to factory reset which will mean the need of pass codes.

If I can be of any further help then please don't hesitate. Take care. 😎

Daily Driver > Samsung Galaxy s²³ Ultra 512Gb in Phantom Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

Original topic:

Locked screen