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Line and glare

(Topic created on: 01-06-2024 03:39 AM)
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tan59
Apprentice
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Just today on my galaxy s22 ultra before I take a pic a light purple line appears on left hand side with a bright glare in the middle of the line.but only happens if I zoom to 1x or on the food one.and when I take a pic it comes out on the pic.ive restarted the phone,updated software etc but nothing clears it.never had this problem b4 😞

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5 REPLIES 5
Tourbillon De La Vie
Samsung Members Star ★
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And does it happen if you take a photo outdoors or in daylight?

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tan59
Apprentice
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Yes any time 😞
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tan59
Apprentice
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It dosnt do it on close up or zoom right out only on 1x and food button
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Tourbillon De La Vie
Samsung Members Star ★
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Check if diagnostics via Samsung members app offers any more info 

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AndrewL
Moderator
Moderator
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@tan59: Please try heading to Settings > Apps > Camera > Force stop > Storage > Clear cache > Clear data, then press and hold the Side button > Restart. If the problem persists, open the Galaxy Store > Tap the 3 lines in the bottom right > Updates, and check for any updates for the Camera app which might address the issue. For further support, please head to samsung.com > Scroll to the bottom of the screen > Contact us, and get in touch via your preferred channel, and an advisor will be on hand to help. 

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