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Keeps turning off and on

(Topic created on: 18-02-2024 07:19 PM)
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rden
First Poster
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My Samsung galaxy s22 keeps turning off and on and doses it a lot throughout the day 
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3 REPLIES 3
BandOfBrothers
Samsung Members Star ★★
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@rden 

Use the diagnostic tool found in your Samsung Members App to see if that highlights anything. 

Don't use apk files if you have. 

Try these following generic troubleshooting steps. 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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bhaveshunnuth
Journeyman
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did it work ? you have factory reset your phone?

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rden
First Poster
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Hi no it never worked, its done an update yesterday and it stayed on all day but today its happened again, I've not done a factory reset yet as I don't want to lose all my stuff
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