search icon
Close

What are you looking for?

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Just curious!

(Topic created on: 24-02-2022 09:26 AM)
416 Views
Gh0str1der
Explorer

‎24-02-2022 09:26 AM

Options
As a member of the upgrade program, I received my shiny new S22 on Monday. However there is no information regarding the return of my S21 back to Samsung.

No pre packed documentation explaining the next steps and no email correspondence from Samsung.

Is anybody aware of the process and how to move forward. 

TIA 🙂
6 REPLIES 6
Blessed4life
Black Belt 

‎24-02-2022 09:32 AM

Options
Hi, give it a few days & Samsung will send you the return package for the device you're trading in.
Gh0str1der
Explorer

‎24-02-2022 11:17 AM

Options
In response to Blessed4life
Thank you 😊
Paulmimi
Navigator

‎24-02-2022 11:35 AM

Options
Did you receive the s22 or s22 ultra?
0 Likes
Gh0str1der
Explorer

‎24-02-2022 01:50 PM

Options
In response to Paulmimi
@Paulmimi

Hi Paul, it was the Ultra model.
0 Likes
JAMES4578
Samsung Members Star ★★

‎24-02-2022 03:25 PM - last edited ‎24-02-2022 03:27 PM

Options

yes the return packaging will come seperately,can be a few days after you have received your upgrade.

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.


Blessed4life
Black Belt 

‎24-02-2022 03:34 PM

Options
In response to Gh0str1der
You're welcome 😊
0 Likes