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International connections/roaming - Issues with no service overseas on Verizon

(Topic created on: 19-03-2022 05:25 AM)
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S 22 Ultra
First Poster
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I purchased pre paid S 22 Ultra trough Verizon 

2 weeks ago went for international trip to St Marteen and cant get any connection using my phone .Spoke with Verizon several times and get no help.They told me i need to come back to United States to make set up Global Service. After i came to US called Verizon ,set up Global service and went for trip to Poland .

I cant belive happened again ,I am in Poland now for a week, no phone service (only wifi calling)

Verizon international team its just waist time because no one from the support technician know what to do 

I opened Special Verizon support ticket ,no reponde ,my S 22 Ultra still not working 

I never have this problem while using Galaxy Note 1p

Whats wrong with this Samsung??

 

74 REPLIES 74
skierkmg
Apprentice
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Happy to report that the SIM card change out worked just fine.  The phone worked in Germany, Spain, and France with no problem (Samsung Galaxy S22)

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skierkmg
Apprentice
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Now luggage making it on the journey....well that's a whole other topic.  🙄

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skierkmg
Apprentice
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See thread above about changing out SIM card, worked for me. 

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Toddly1
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update: I went to Italy in may 2022 and with the white 5g sim card from the local verizon store I has zero issues making calls or data usage for the entire trip...

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Toddly1
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In my case the white sim card switch out did the trick... I had cell service and data for the entire time while in 
Italy ..

 

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