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Green/white line on my phone

(Topic created on: 15-11-2022 09:12 PM)
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P4k4n
Apprentice
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I recently got the s22 ultra and when I got my phone out of my pocket today, I saw that there was a green/white line vertical on my phone. My phone is not damaged aswell so I don't know why it's there, and I already downloaded to the latest software. Can someone please help 😞
10 REPLIES 10
Tourbillon De La Vie
Samsung Members Star ★
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Contact Samsung support 

P4k4n
Apprentice
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I did
Tourbillon De La Vie
Samsung Members Star ★
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Then fingers crossed they'll be able to assist to your satisfaction 

Glenntech
Samsung Members Star ★
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Try dialing *#0*# into the phone keypad
The top three will be different coloured screen tests.
If the line is still visible, then it's likely that the screen has got damaged.

You can try booting up your phone in safe mode and see if its still there.
If its not, then you could have a app or Theme that has an issue.
But from your description. It sounds likely that the screen will need replacing.

If you go into the support section on the Members App. You can use the number to contact Samsung Customer Support to get a repair service booked
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P4k4n
Apprentice
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Thank you so much bro, the problem is sorted all because of you
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nnmiran09
First Poster
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Hi bro, it happened to my ultra as well. Recently bought it - less than two months. But Samsung declined my warranty and wants me to pay for it. Did you get yours repaired for free?

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naomit37383
First Poster
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I've got the z flip one that turns into a bigger screen. And I've got a lime aswell but now the bigger screen isn't working only the little one. What do I do?
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josh111
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A white light turns on my phone, side of my screen now and then, see pic attached Screenshot_20230918_151255_Messenger.jpg
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Taoheed
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What exactly did you do to get the issue solved? Did you dial the number or how?

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