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Forgotten Pin on Samsung S22

(Topic created on: 09-12-2023 09:08 AM)
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Bonnie78
Journeyman
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My dad has not been able to access his phone, forgot the pin.

Phone will also not switch off without the pin.

Tried Smart Things find and unlock button is not longer available. So then tried the wipe option to put phone back to factory settings, this also failed for some reason.

Also tried to volume up button and power button and nothing.

He kept trying different things and has somehow managed to put it in aeroplane mode so now no longer connected via WiFi.

The more he tries, the longer he needs to wait to try again.

I have no other ideas in how he can re-set the thing.

Does anyone have any suggestions.
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12 REPLIES 12
kingtom
Pathfinder
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Press vol down + pwr for 10 seconds and the phone will restart. As soon as it shows samsung logo, press volume up + pwr button all while plugged into another device. This should work or u can wait until the device drains completely
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Bonnie78
Journeyman
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Yay. Finally let the battery die and did the volume + and power button and managed to reset the phone.
Lord_Shiva
Voyager
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I am glad I could help you ask any time