Failed to import Whatsapp backup from iPhone

[Imadi inward]

Need help

I want to move my WhatsApp data from iPhone to my S22 Ultra. I used Smart Switch by connecting those two phones with a lightning to USB-C cable.

When the moving process started, the data was successfully transferred from the iPhone, and when it continued to my Samsung, it started with logged in on WhatsApp, and came up option to import chat. When I selected "import" and it continued with notification such as "importing data", it became stuck on 83% completion and getting error with "unknown error" message.

I tried four times and it still got error on 83%. I made sure that Chat backup on iPhone completed. 

Does anyone have the same or similar problem? thank you.

Galaxy S22 Ultra 

[Glenntech]

Unfortunately this is something the app developers need to sort out.
It's been the one annoying thing that WhatsApp has and not being able to to transfer the chats.
I believe there is a way by saving to a computer or something like that. Can't remember now.
But why they won't let you transfer from ios to android and the other way. I don't know

[-Robot-]

That's correct it's not a smartswitch issue but the fact they whatsapp doesn't restore properly from iPhone to samsung

[99kingcone]

Hi just a thought, if you uninstall WhatsApp and then reinstall with your email address you should be able to get all your information transferred that way , give it a try as that happened to me a good while back.

[BaronDigo]

I would recommend backing up whatsapp data to an email such as gmail. Then restoring through email again.
Welcome home, btw!

[PaulC59]

The problem is with WhatsApp as you only get an opportunity to restore your history when the app is first installed. By using Samsung backup it restores the WhatsApp app but not your history. As long as you have set whatsapp to backup your chats on your old phone, you will be given the opportunity to restore them when your first install WhatsApp. Basically if your chat history is backed up, you can just uninstall WhatsApp and when you reinstall it you should get the message giving you the option to restore chat history. Hope this helps

[Imadi inward]

Finally, after many times of failed trials, i decided to use third party application to move my WhatsApp data, of course it's a paid application, and the problem solved.