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Facebook doesn't work

(Topic created on: 15-05-2022 06:58 PM)
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AyishaMahmudova
First Poster
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Just bought S22 a few days ago. I can't log into Facebook or Messenger. Facebook says connection lost and Messenger says cannot verify you. I tried everything: force stop, uninstall and reinstall, clear cache. Nothing solved the problem. 
Anyone had the same problem?
4 REPLIES 4
TechZilla
Troubleshooter
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Do you have 2 step verification switched on?
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BandOfBrothers
Samsung Members Star ★★
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Are you able to log into Facebook via your browser Url Bar @AyishaMahmudova 

If yes then your Facebook account is fine.

So go into Settings,  Apps, Facebook,  Storage,  Clear Cache and if absolutely necessary clear data.


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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Options
Did you do switch?

If you restore from accounts setting.

Then I found FB auto entered my details.

I was then set to go immediately.
.....
If I helped or solved your problem, please like or tick solved.

Have been using phones since 1993, and am self taught.

I offer advice for free, cos I think it'll help, if it doesn't, explain why, I might learn something new too.

Current phone Galaxy S22 Ultra
Previous phones: most S series, Note 2, Samsung Alpha, iPhone 3gs, far too many Nokia's!
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Inca2023
First Poster
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I just bought a new samsung ultra 23 and can't get into to facebook. When I log in with my password, choose send code I never get the code.  I checked my account on FB and my number is correct. 

I am in FB on my computer but can't get in on my new phone. Can you please help me??

 

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