Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Data issue

(Topic created on: 05-07-2024 04:50 PM)
431 Views
chakras
Journeyman
Options
I keep getting "Your apps have used more data than usual" how do I fix this?
I just changed my contract for unlimited data but still keeps saying this. I'm mostly at home so don't understand and it seems to flick from 4g to wifi nd switches off and re-starts. I have re started many times and been to the ee shop where they couldn't help me. Don't have any issues with other tablets at home. Is it my phone or is there something I can do in settings? I have also deleted apps. It was originally saying it about instagram so I deleted it now it's saying this.
0 Likes
6 REPLIES 6
Robin999
Samsung Members Star ★
Options
Settings> connections >data usage>mobile data usage. Tap cog wheel. Tap data warning. Enter a new value or disable all together.
telescope
Pioneer
Options
This maybe due to settings in your data warning ⚠️... settings > connection > Data usage > Billing Cycle and data warning!
chakras
Journeyman
Options
Thanks you for replying. Should I turn off data warnings then?
Robin999
Samsung Members Star ★
Options
Yes, you can do that too.

Don't forget to re-enable it if you ever move to a tariff with limited data allowance.
chakras
Journeyman
Options
Thanks for reply. Should I turn off data warning? I just changed contract today to unlimited so may take 24hrs.
0 Likes
AndrewL
Moderator
Moderator
Options

@chakras: If you have an unlimited data allowance on your mobile network contract, then you can disable data warnings without having to worry about any excess usage.