Cpu error

[RJS92]

 I bought a refurbished S22 earlier this week. Since setting the phone up, I'm getting an error message at least daily.

Some apps or processes are overloading the system (cpu). Your device needs to restart.

What Could be causing this and is there anything I can try?

Things I have tried: Restarting multiple times. I also downloaded a CPU monitoring app, but don't know what the information means so it's sort of useless 😂

[Piper123]

Hey there and welcome to the Samsung UK and EU Community Customer to Customer Forum

Sorry to hear you are having issues with your refurbished S22.

First, I would run a full Factory Data Reset on your device. Appreciate it is a bit of a pain but given the issues....

If that doesn't resolve your issues, I would return your device back to the retailer for replacement or refund.

[RJS92]

Is there a way to save my data before I do that?

[-Robot-]

I have never seen that error before to be honest

Where did you get it from?

[RJS92]

The phone? From Argos.

[BandOfBrothers]

You can back up the phone to Samsung cloud. 

And back up your photo's to Onedrive or another vault such as Google Photo's or Dropbox etc @RJS92 

[Piper123]

You could also back up to Google

[-Robot-]

If I got that error I would return it

[lminvti]

Hi @RJS92 and warm welcome 👋

You can try go to settings > apps > Press arrow symbol at the corner > toggle on show system apps press OK > search for system UI > storage > clear cache

[RJS92]

When i press that, should the cache amount go to 0? It's staying on 14.34kb