Claim buds problem - Says IMEI number "null / invalid number"

Kenny06 · ‎22-02-2022

I've gone to claim my headphones today, managed to sort the issue. But has anyone had it where its told them thier IMEI number is invalid? Says "null / invalid number"

And does anyone know if this will stop me receiving my claim?

Rin_ · ‎22-02-2022

Happened to me too. But later that day I had the email saying my claim has been approved despite the site not recognising my IMEI number.

Kenny06 · ‎22-02-2022

I've had one this morning

-Robot- · ‎22-02-2022

I had same issue when I submitted claim this morning.

No update so far

MadalinK · ‎22-02-2022

My claim has beeb approved. I have to say I'm impressed !

Screenshot_20220222-171457_Messages_134456_1645550097.jpg

Current phone : Samsung Galaxy Note 10+ 5G 512GB

Poloalade · ‎25-02-2022

Pls could paste the link how to claim

BandOfBrothers · ‎25-02-2022

@Poloalade

> https://2021.samsungpromotions.claims/galaxylaunchoffers/en-GB

Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

Poloalade · ‎25-02-2022

Thank u