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Chat support, samsung notes

(Topic created on: 04-03-2023 09:22 AM)
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PineappleMan
Apprentice
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6 REPLIES 6
Fiona26
Samsung Members Star ★
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Are you able to install or update with the galaxy store. Then see if sync for notes will show.
https://apps.samsung.com/appquery/appDetail.as?appId=com.samsung.android.app.notes&cId=000006623629
keith30
Mastermind
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That's interesting 🤔 I have it on my S22ultra and can back up to the cloud. My version was downloaded from the Galaxy Store and it was updated just last month. I see yours is from the Google play store, that could well be the problem as Google has some apps which shows aren't compatible on some devices.
PineappleMan
Apprentice
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I don't seem to be able to update it. I downloaded it from the galaxy store
PineappleMan
Apprentice
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Yes, it is quite weird. I downloaded mine off the galaxy store, but even though it is the newest version, I still can't sync to cloud. ☹️
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Fiona26
Samsung Members Star ★
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Go into settings > security and privacy > updates. Make sure Google play system update is on the latest. Also double check you have latest software up to date.
PineappleMan
Apprentice
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Thanks for your advice, however I have the latest version of everything. I guess it must be an issue with the app.