Can't use promo code to buy Galaxy Watch after purchasing Samsung s22 Ultra

[Members_IloCTJz]

I bought Samsung s22 Ultra late December 2022, and I got a promo code that says I will get 15% discount if I buy Galaxy Watch and earbud on January 31, 2023 (today). I've been trying on the checkout page, nowhere to insert the code to claim the discount. Please help!

[DannyT]

On the right-hand side (where you see the price) you'll be able to see 'Redeem vouchers'.

 

Just pop the code in there. 

[Members_IloCTJz]

Hi,

Thank you for your response. After trying the given code, I received "Please enter a valid Voucher Code". Please can we say Samsung gives a fake code or what is really happening?? I can't seems to use the code given with my Samsung s22 Ultra. Please help!

[DannyT]

They certainly don't give out fake codes. I'd advise you to give the Online Shop Team on 0330 726 7467. They'll be able to help you out with this. 

[Members_IloCTJz]

Ok. Reaching out now.

Thank you.