30-09-2022 07:54 PM in
I've been going round in circles for ages trying to claim my Disney+ subscription. I've tried 2 samsung accounts, 2 browsers and I either get a buffering problem or it says I'm not eligible. Despite me getting emails reminding me to claim the boost. I already have Disney+ but read it could be used when this runs out, ie valid for 12 months. Laughing at the '4 simple steps' message that keeps coming up - it's a nightmare!
30-09-2022 08:17 PM in
30-09-2022 09:08 PM in
02-10-2022 09:52 AM in
If you have purchased an eligible device from a participating retailer in the UK or Ireland, and are having trouble claiming your Disney+ code, then please head to Settings > Apps > Chrome > Storage > Clear data on the relevant device. Once this is done, open up the Chrome app and head to https://www.samsung.com/uk/boost/disneyplus/ or https://www.samsung.com/ie/boost/disneyplus/ depending on your location. When you are prompted to sign in, please select 'Sign in with Galaxy device' and follow the on screen instructions to claim. Please make sure to sign in using the same Samsung account details that are registered to your phone or tablet.
02-10-2022 01:39 PM in
06-10-2022 04:25 PM in
Go to https://www.disneyplus.com/redeem and you'll be able to complete this
Just did it myself and worked perfectly - you'll still need to enter card info but you won't be charged for a year from the date of redemption