Battery issues not charging

[kpri56]

Since update not charging correctly and battery drain 

[Piper123]

Hey there and welcome to the Samsung UK and EU Community Forum

Lots of threads already on this. Did you search before posting?

[Piper123]

First, turn off Auto Blocker then follow these instructions EXACTLY as written

Using the Samsung Phone App (not the Google one)

Dial *#9900# then scroll down to battery stats reset. Click then restart your phone.

Turn Auto Blocker back on

Restart device

Wait 14 days for battery optimisation to complete.

Credits to @Moiramon and @lminvti for this information from previous threads

[kpri56]

Dive tried so many things think they have worked then realise they haven't this update is horrendous

[JAMES4578]

@kpri56 with charging issues check for Debris,run the Diagnostic test, can also try in Safe Mode. See more information here https://www.samsung.com/uk/support/mobile-devices/what-to-do-if-your-phone-is-not-charging/

May not necessarily be related to the update. The Battery reset can make a difference advisable also to clear cache partition after updates. Some temporary cache files can become outmoded or corrupt  

1. Turn off the device.
2. Connect To Computer , other Device or TV USB, Press and hold the Volume Up key and then press and hold the Power key
3. When the Android logo displays, release both keys.
4. Wait until the Android system recovery menu options appear.
5. Press the Volume down key several times to highlight wipe cache partition.
6. Press Power key to select.
7. Press the Volume down key to highlight yes, them and press the Power key to select.
8. When the wipe cache partition is complete, Reboot system now is highlighted.
9. Press the Power key to restart the device.

Can also be advantageous to run the Galaxy Apps Booster from the Good Guardians suite. Have you had the update for a little while, it does take a bit of time for the AI to relearning your useage patterns if fairly recently.

Try the other Troubleshooting first but if necessary can Factory Reset but more of a last resort. Ensure your Data is backed up before contemplating this step.