Grey lines when zooming 10 times

[Spected]

Guys, i have the s22 ultra and sometimes when i zoom, i get this grey line. What can i do to fix it?

Do you guys are having the same issue?

[Patrick]

Hello,

Dit you reset the camera?

Settings > apps > camera > storage > delete data.

Does it still happens?

Send an error report through the Samsung Members app too.

[Spected]

Yes, twice. And i changed my type screen colour as well, didnt fixed it..

[Patrick]

And does this only happen in the camera or also in other apps?

Is this happening in the entire camera or only the 10x zoom?

[Spected]

Only the 10 times, i think when it is swiching from camera, it happens. Only in the camera app this happens

[Patrick]

In that case its hard to say if its software or hardware.

Submit an error report in the Samsung members app and wait for a update / reply.

You can try a factory reset in the meantime.

If a software update does not fix the issue I suggest you either contact the seller or go to a Samsung service center.

[Spected]

Allright..

[Spected]

How do i make a error report?

[Patrick]

Samsung Members app > support button on bottom > and than find error reports.

[Spected]

Thanks so much for your help!