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Camera failed AFTER update in April One UI 7

(Onderwerp aangemaakt op: 22-05-2025 08:17 PM)
79 Weergaven
gbro74
Apprentice
Opties
Everything hardware and software worked on ONE UI 6.1
but after update ONE UI 7, I have regular camera failed when opening the official camera app.

itvhappens when i switch to selfie mode, after once or twice definitely.

I have to clear cahe and data of the Camera, then it works again until I switch back to selfie. any way to downgrade? other version of the app? wait for a fix? has a fix been announced? all updates and security and google updates done.

thank you 
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2 Antwoorden
Ajay-A
Community Manager
Opties

Hallo @gbro74,

 

Thank you for your feedback about this. An issue like this should not happen. I will gladly help you! You can't downgrade your S22. We recommend to send in an error via the Samsung Members-app, so that my colleagues of the R&D department can investigate this and when this can be resolved by an update this will be rolled out as soon as possible.

Fee free to let us know if submitting the report succeeded.

 

With kind regards,

Ajay

Community Manager
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gbro74
Apprentice
Opties
hello, i already created twice 2x an error report and send this via Members. please guide me so i know exactly what to do, I'm very technical too so please be specific. thank you for any feedback
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