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Original topic:

Your Media storage app BUG cuts YOUR storage in half!

(Topic created on: 06-10-2022 10:01 AM)
Pete77777
Apprentice
Options
Galaxy S21 Series

Hi, I ran out of storage on my s21 128gb. Why? Because media storage app is 40 GB heavy. This count only changes when Pics or Vids are added/deleted. In fact, every media is counted twice. Once in the DCIM, and once in media storage app. Samsung support doesn't help, claims it's "app data from Other apps" (???).

ARE YOU AFFECTED TOO? 

For further description see linked thread. 

@samsung: why isn't this being solved? It's been around for a while. It cannot be that you buy a 128 GB phone and (after systemspace) end up with less than half of that space!

https://eu.community.samsung.com/t5/galaxy-s21-series/media-storage-consumes-a-lot-of-data/td-p/3200...

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2 REPLIES 2
WelshPaul
Troubleshooter
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Galaxy S21 Series

I have a S21 Ultra with 256GB storage, Media Storage app is showing as using 32GB of storage space for me.


My advice comes from being a UK Samsung phone user.

Current Devices:
  • Samsung S21 Ultra 5G 256Gb > Model: SM-G998B/DS.
  • Samsung Galaxy Watch4 Classic > Model: SM-R890NZSAEUA.
  • Samsung Galaxy Buds+ > Model: SM-R175.
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UpInSmoke79
Voyager
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Galaxy S21 Series
Mine does not tally up at all, i currently have around 220mb of what I would class personal multimedia (images/videos/audio files) accessed via the battery and device care.

The properties of (my) media storage as shown in your picture is registering 9.12 GB.

Given that my phone is app heavy in terms of my storage used (navigation apps/games) I can only conclude that every piece of media from said apps/games are included within that app for easy access for the OS.

In regards of space reserved by the operating system its common practice for this to take place.

Gaming laptops that come with a 512gb (ssd) never have this space available because it reserves so much space by default to replace and bad blocks it may encounter during usage and the operating system takes the rest, external usb drives behave the same way. In a ideal world a drive should come with the advirtised space with a safe reserve added on top but this is the way its always been.

I personally made sure I bought the 256gb version of (my) phone knowing that samsung removed the SDCard slot as I know the 128gb would get munched up to fast to be useful.

Edit:
For transparency I also have a bunch of audio books that aren't listed under audio in the data tree as they're in a folder labeled audio books (none default location) and my home cctv app tends to fill its own debug folder with cached images on my camera when I view the feeds, which i have to clear out manually or they get out of controlScreenshot_20221006-103100_My Files.jpgScreenshot_20221006-104035_Settings.jpg
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