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worst customer service I ever seen.placed an order got a email that's cancelled

(Topic created on: 02-03-2021 02:23 PM)
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Jagvir
First Poster
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Cos the offer is so good .not happy at aĺl
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3 REPLIES 3
Phoenix142
Helping Hand
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have you been in touch with CS? there must be a reason the order was cancelled.

out of stock, credit score if you chose a finance option, etc etc
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JAMES4578
Samsung Members Star ★★
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Hi @Jagvir , sorry to hear but have you been given  a specific reason?    If not as  @Phoenix142  says best to contact Customer service as it may be due to stock, credit issue or problem with card.

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.


Jagvir
First Poster
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cos I place first order for s21+ 128gb.then on weekend it offer for bigger version was so gud if u buy watch too.so I bought together . so I have to cancel the first order they sent me email that's my order is cancelled cos my bank declined the payment .I rang my bank they said it retailer issue not on bank side. when I try to purchase same item .the total amount gone up for £50 .so annoyed with their service. thinking to go with apple. the customer services is much more better than this
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