Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Original topic:

Wobbly Cameras S21 Ultra

(Topic created on: 18-07-2021 02:03 PM)
Bee86
Explorer
Options
Galaxy S21 Series
Hey guys,

I was using my camera earlier and when using zoom lenses Ive started getting a wobble on 3x and 10x lenses

Its seems to be most apparent on photo option. Video recording stays normal. 

Anyone else have this issue? Or if its a known issue?
0 Likes
2 REPLIES 2
AminH
Moderator
Moderator
Options
Galaxy S21 Series

Hi, Bee86!

Does this issue happen all the time? Have you checked the status of your camera by going into the Samsung Members app > Get help > Phone care > Interactive checks > Camera. 

Is the quality of the camera still good after the test? 

0 Likes
Bee86
Explorer
Options
Galaxy S21 Series
It is constant yes but the level of distortion goes up and down. Used both the Samsung Members app interactive tests and the *#0*# menu Mega Cam tests, where the issue still persists. Factory reset and all been done. Have an appointment with Samsung Doorstep Repair now.

Its mainly only on the 3x Zoom, 10x hasnt done it since first day. Unfortunately I couldnt find anyway in the Samsung Members app to tests every lens, only gave me one rear and one front.
0 Likes