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Original topic:

WiFi no 5ghz

(Topic created on: 07-12-2021 09:32 PM)
studog
Apprentice
Options
Galaxy S21 Series

Hi since the Android 12 update my Wi-Fi 5ghz is not working it will not find any router what run off 5ghz only 2.4ghz I have tried factory setting my phone refreshing network I think seems to be working and no one seems to have a clue how to get it working please help.

9 REPLIES 9
Pugs1957
Samsung Maker ★
Options
Galaxy S21 Series
Try running the diagnostics under the get help tab and let us know what happens.
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studog
Apprentice
Options
Galaxy S21 Series
I have done that and it's stating it's normal .
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Anderson87
First Poster
Options
Galaxy S21 Series
I have the same issue. Have you had any luck!?
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Pugs1957
Samsung Maker ★
Options
Galaxy S21 Series
Have you tried one if those network checker apps to see if 5Ghz gets picked up?
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studog
Apprentice
Options
Galaxy S21 Series
No luck as of yet no one seems to know what the problem is I have been on the phone to Samsung and they said just do a factory reset but that has not work neither .
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xSteveuk
Maestro
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Galaxy S21 Series
Try refreshing the router
Turn it off 10 seconds
Then back on
May resolve your issue
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studog
Apprentice
Options
Galaxy S21 Series
I have try that but still no joy 😔
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xSteveuk
Maestro
Options
Galaxy S21 Series
On settings Connections wifi
Try clicking forget
Then refresh and see if list
Available connections
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studog
Apprentice
Options
Galaxy S21 Series
I have don't that this morning still no joy 😔
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