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Original topic:

Wifi calling not available on S21 5G

(Topic created on: 31-12-2021 12:55 AM)
deepbluescotty
First Poster
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Galaxy S21 Series

I've tried several methods to turn in wifi calling on my S21. I contacted Vodafone who have said its turned on their end but there is no option in any of my phone menus to turn on wifi calling. Any help would be greatly appreciated.  Thanks 

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11 REPLIES 11
IGM83
First Poster
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Galaxy S21 Series
Odd, works fine on my s21 ultra
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IGM83
First Poster
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Galaxy S21 Series
Mines here Screenshot_20211231-010248_Samsung Members.jpg
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Glenntech
Big Cheese
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Galaxy S21 Series
From your drop down menu
One of the options should be for WiFi calling
If you have just set it up with Vodafone. Give it a couple of days.
I know sometimes it won't happen straight away
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illEez
Voyager
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Galaxy S21 Series
After the 3rd last update, mines disappeared for a bit(or had moved and i just didnt see it), then came back again; assuming yours will too.
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Bobbyorange
Apprentice
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Galaxy S21 Series
On my device it's under connections so if Vodafone say it's on there end it should appear, from my experience (I'm with O2) it only took an hour or so to appear, I'm guessing you've done the usual of checking for software updates & restarted the phone?
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Robot_
Troubleshooter
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Galaxy S21 Series
I always have to make several calls to technical support for WiFi calling options to get sorted.

Be persistent and keep calling you will get through to someone who knows what they are talking about and it will turn on immediately
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Anonymous User
Not applicable
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Galaxy S21 Series
Go to your green phone icon, to press that, then click on 3 dots, then click on settings and WiFi calling should be the option in there.

Slide the cursor so it lights up and you should be good to go.
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deepbluescotty
First Poster
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Galaxy S21 Series
Unfortunately ive tried all these methods but the WiFi calling option isn't showing up in any of my menus
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MJdart1
First Poster
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Galaxy S21 Series
I have exactly same problem, vodafone pushed new settings still not showing
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