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Original topic:

Why does it take so long for Samsung to send out a new Samsung device?

(Topic created on: 05-11-2021 07:46 PM)
C1JNA
Apprentice
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Galaxy S21 Series
So, I eventually decide to trade in my current S10 to get a S21 5g. Apart from an initial email confirming my order, it has now been 6 days with no product, no communication, no reasons etc etc.

Is anyone else having this sort of problem?

I'm starting to feel Samsung don't care at all about their customers 

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1 REPLY 1
taxineil
Apprentice
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Galaxy S21 Series
I phoned them up about the same thing and the phone arrived 3 days later, so try calling them up and ask them if they can deliver it a bit quicker.
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