I bought a Samsung s21 ultra 5g in October, after installing all apps and all updates, when I wanted to use WhatsApp to send a photo or video, it took about 20 seconds or more to open the gallery, and after clicking on the all media folder it used to crash (black screen): SEE Video 1 , Video 2 (after uninstall/reinstall)
I uninstalled the app many times, cleared the cash, I even did a factory reset twice, but still the same problem. Samsung support also said it is WhatsApp problem, but come on I paid €1279 and I couldn't use a simple daily app. So after 14 days, I sent it back.
I bought a new s21 Ultra 5g on Black Friday and I got it some days ago, and you can't believe it, THE SAME PROBLEM!!!: SEE VIDEO 3
I thought it was a bug in the phone, but even this one has the same problem, before sending it back again, I wanted to post my problem here to see if anyone has the same problem? It's a big disappointment, my S8+ works still without a crash, and Samsung's biggest product cant run a simple app for me!!