Whatsapp big problem, sending my second s21 Ultra 5g back!

[majidolyaei]

Hi

I bought a Samsung s21 ultra 5g in October, after installing all apps and all updates, when I wanted to use WhatsApp to send a photo or video, it took about 20 seconds or more to open the gallery, and after clicking on the all media folder it used to crash (black screen): SEE Video 1 , Video 2 (after uninstall/reinstall)

I uninstalled the app many times, cleared the cash, I even did a factory reset twice, but still the same problem. Samsung support also said it is WhatsApp problem, but come on I paid €1279 and I couldn't use a simple daily app. So after 14 days, I sent it back.

I bought a new s21 Ultra 5g on Black Friday and I got it some days ago, and you can't believe it, THE SAME PROBLEM!!!: SEE VIDEO 3

I thought it was a bug in the phone, but even this one has the same problem, before sending it back again, I wanted to post my problem here to see if anyone has the same problem? It's a big disappointment, my S8+ works still without a crash, and Samsung's biggest product cant run a simple app for me!!

[majidolyaei]

I don't why my videos won't get played here!!!

[Pugs1957]

It's perfectly simple. Whatsapp is not compatible with Android 12 regardless of what brand of phone you use. Read the reviews on Play Store and you will see what I mean.
Of course everyone on Android 12 has that problem and will continue to do so until Whatsapp developers pull their fingers out.

[Pugs1957]

There's no need for a video, we know the issue.

[xSteveuk]

I had an update for whatsappYesterday
check your updates 😉

[majidolyaei]

two my friend have the same phone but they don't have any problems 

[majidolyaei]

I have the last update, the problem exists still 😞

[Sebbs]

Hi My new S21Plus camera is missing its leaf and tree symbol on the camera mode settings Instead I have .5 1x 3 I have got used to the symbols on my previous phones.

[GalaxyA51user]

@majidolyaei Samsung Members has a problem playing or showing any file. Whatever it is, video or image. Image turns to OBJ while videos won't show.
It is annoying!

[GalaxyA51user]

WhatsApp is incompatible with Android 12. Try to update to latest version, according to Samsung the issue got solved with a software update. Or update WhatsApp manually from APKMirror site, it's 100% secure.