what's wrong here!!

[Anonymous User]

Got my Samsung gift the other day went to use the buds but there's an issue can you tell what it is and how did that happen 😳😳

[AshtabS9Ultra]

one of the buds is missing? 😱 I really like samsung but their quality control has taken a massive hit!

[Anonymous User]

yeah i had to look twice

[Rhirhi]

oh dear..... 🙁 can I ask how long you waited to receive your airbuds?

[AntS]

@Anonymous User ,  😲😞

Have you been in touch with the team dealing with that promotion? (If not, their UK contact details are email: janpreorder@samsungpromotions.claims or by phone at 0333 016 3421, 9am-5pm Minday-Friday.)

[Gavlee2010]

wow that is painful wtf Samsung come on man!! That Definitely shouldn't be happening this day and age.

[Anonymous User]

not long as they were a gift for getting the s21 ultra 29th Jan I claimed so a couple of weeks

[Anonymous User]

hi yes I have been in touch it's really bizarre

[Anonymous User]

I'm sure it's just an error at least I got one I can use for running 🏃‍♂️

[Gavlee2010]

lol 😆