Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Original topic:

Wfi

(Topic created on: 19-04-2023 10:08 PM)
jimbo1974
Journeyman
Options
My s21fe has decided that the WiFi will stop working tryd restarting phone done rest networks and air plane mode on and off and all it does is go dark blue and then turns itself off any idea's how to fix this problem?
0 Likes
8 REPLIES 8
BandOfBrothers
Samsung Members Star ★★
Options

@jimbo1974 

Can you try this generic troubleshooting tip please. 

> Clear Cache Files from the phone's System Partition Section  > https://www.samsung.com/uk/support/mobile-devices/how-do-i-clear-the-cache-on-my-device/ You may need to insert your earphones or hook upto a powered On Laptop to access the Clear Partition Section. This may help with lag or stutters as this clears the phone of old/unused or broken cache files.There is also a Repair Apps option in the Menu System too. 


Daily Driver > Samsung Galaxy s²³ Ultra 512Gb in Phantom Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

0 Likes
GoanGeek
Samsung Members Star ★
Options
Do you have any routines setup by any chance? Which might be stopping the WiFi to connect?
0 Likes
jimbo1974
Journeyman
Options
The wifi won't even turn on it goes a dark blue then turns itself off I've done everything samsung and YouTube walk-through stuff think it's gone to go back to Samsung !
0 Likes
GoanGeek
Samsung Members Star ★
Options
Did you try Wipe Cache and repair apps ?
0 Likes
jimbo1974
Journeyman
Options
No option to clear cach reset network settings on both sims done airplane mode don't wantvto do factory reset for it not to work think I've got to takecit to shop or be with outvit for a month
0 Likes
GoanGeek
Samsung Members Star ★
Options
Search youtube on how to 'Wipe Cache' if you are up for it can do 'repair apps' in same menu while there.

It doesn't Wipe your phone.

If you are not comfortable doing it best take it to the shop as could be a hardware issue.
0 Likes
jimbo1974
Journeyman
Options
Yeah not a year old yet so might just send it back to samsung
0 Likes
Himself
First Poster
Options
I've had the same issues with my 21fe as @jimbo1974 since the Android 13/ OneUI 5.1 update in (?) January. Tried all the advice given here plus factory reset. Still happening! But not a known issue according to my local Samsung store!
Best result is after resetting connections but still reoccurs after a few hours.
Time to move to the forbidden fruit?
0 Likes