It is unfortunate that Samsung does not explain and announce the solution to the problems on the Galaxy 21 series related to video playback in the browser after the 4.1 upgrade. Obviously Samsung is no longer what it used to be. We will buy another brand. Samsung sucks! Video performance is one of the simple basics of a mobile phone. Samsung, however, is quiet. No real help from technical assistance.
There are many others with the same problem. Experiencing 100% same issues.
After Android 4.1 update on Samsung S21 videos won't play on the browsers. For example Chrome and the default Samsung browser. Even rebot does not help. Videos are just the basic thing and "take a while" yeaaa - but - Samsung SHOULD GIVE AT LEAST SOME SORT OF INFORMATION about the issue and admits they made a mistake and APOLOGIZE. It is kind of frustraiting to buy a new mobile 1 Month ago and now even can't play videos on it. And they are not cheap. And how long will I have to wait to be fixed? This is my 4-th Samsung Galaxy and for sure it is the last one. All because of silence of Samsung for weeks and their useless support with instructions in the form of dismissing a user without any solution or information. Everyone knows how to reset the phone - you don't need instructions for this.👎👎
Today I've got software update - and videos still don't play. They didn't fix it. In a 1 Month time. Now we have to wait another one. Other users reports the same - not solved bug.
I think I've made 500 € mistake 1 Month ago buying Samsung Galaxy S21. I must buy Chinese mobile - looks they are better than Samsung. 👎👎👎👎👎At least they work.