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Original topic:

Usb charging moisture

(Topic created on: 22-06-2022 02:15 PM)
christinee
First Poster
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‎22-06-2022 02:15 PM in 

I used my phone to take photos underwater and after a few hours when i plug it in to charge it keeps on saying moisture detected a few days later and it is the same... please help 
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3 REPLIES 3
Ray42
Voyager
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‎22-06-2022 03:16 PM in 

The S21 is water resistant not waterproof - there's a big difference!
Ventor
Samsung Members Star ★
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‎22-06-2022 03:33 PM in 

@christinee Hello, it is very likely that there are still traces of moisture in the USB port. Apply heat / not excessive / with a hair dryer in the USB port area.
It could also be a notification that has been left active. Try resetting the USB port settings to dismiss or confirm it.
Access Settings/Applications and click on the area marked on the screenshot.Activate "Show system applications" and accept.Search for the USB Settings app and in storage-clear cache and Data and restart the device.
Comment if you have been able to solve it, greetings.

 

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KevP79
Voyager
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‎22-06-2022 06:28 PM - last edited ‎22-06-2022 06:30 PM

IP68 rating

The following phones carry an IP68 rating: S22, S22+, and S22 Ultra. S21 5G, S21+ 5G, S21 Ultra 5G, and S21 Fan Edition. S20 5G, S20+ 5G, S20 Ultra 5G, and S20 Fan Edition.
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The S21 Plus 5G has a water-resistance rating of IP68, which means your phone can be submerged in water for up to 30 minutes at a depth of 1.5 metres. Also, it is resistant to dust, dirt and if water droplets land on the screen.
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I personally have no plan in submerging mine but the rating is there nonetheless.