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Original topic:

Upgrade program

(Topic created on: 25-01-2021 01:17 PM)
Johnjjj
First Poster
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Galaxy S21 Series
Has anyone else had problems with the upgrade program? I have been in it for a couple of years and at the moment have  Note 10 plus 5 g. I came up for upgrade at the end of November 2020. I have not read good reviews for the Note 20 so did not want to upgrade to that. Then the Galaxy 21 ultra came out just now in January and looked good from the reviews. I put in for this upgrade and was told by Samsung that I could not upgrade to a lesser model (their words) Now the s21 ultra is more expensive than my Note 10 was so how do they think it is a lesser model. I am becoming fed up with both Samsung and the 3 service I have had 2 5g phone from them and they still have no 5g up and running.  Comments
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3 REPLIES 3
Pete3012
Pioneer
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Galaxy S21 Series
I belive if you had a note you can only upgrade to a note not switch to s series
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Dr_ic2
Navigator
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Galaxy S21 Series
I left 3 for EE because of the lack of 5G. Now I get 5G where I am on a regular basis.
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Pete3012
Pioneer
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Galaxy S21 Series
I get 5g on three no problem speeds highest I had was 570 down 48 up
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