14-01-2021 05:06 PM - last edited 14-01-2021 05:07 PM
Can someone explain to me how it is fair that my friend and I purchased the S20 in march 2020 however now he is able to upgrade today Jan 14 2021 whileI am being told that I can't upgrade till 14/03/2021 thus meaning that I am going to upgrade late to a 2 month old phone and also going to miss out on the free earbud pro and tag promotion worth £250.
This is a joke.
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15-01-2021 05:43 PM
15-01-2021 05:49 PM
15-01-2021 05:52 PM
Did you manage to upgrade mate, currently having the same problem??
15-01-2021 05:56 PM
15-01-2021 06:54 PM
Where do I find samsungs phone number
15-01-2021 07:14 PM
0330 726 7467 is the one ive beeb using I think option 2 then option 3 to connect me to a real person (be aware more often than not the people on the phone are rude and sometimes hang up the call a second after picking it up)
15-01-2021 08:47 PM
15-01-2021 09:01 PM
Hopefully they get it sorted asap
18-01-2021 10:56 AM
Where and how are you getting the £540? via trade in with a new phone or cash from Samsung recycle?
18-01-2021 01:58 PM